Deposit/withdrawal
Deposit/withdrawal
You, the client, have to perform all the deposits from a source (e.G. Single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name.
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In order to certify that a SWIFT confirmation is authentic, it has to be sent to thecapitalstocks to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the fiat via bank/wire transfer. If you did not login and traded from your account within three (3) months, your account will be subject to a deduction of 10 % each month. For credit card deposits, when you choose an account in a different currency than USD (united states dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back.
If you have used a credit card to deposit money, performed online trading and decide to cash in on your winnings, the same credit card must be used. Amount of withdrawal per credit card is only allowable to an equal amount of money deposited per credit card or less.
Greater amounts must be wire-transferred to a bank account.
Deposit/withdrawal


Deposit and withdrawal policy
DEPOSIT AND WITHDRAWAL POLICY (WD POLICY)
Trading in any investment opportunity that may generate profit requires thecapitalstocks’s customers to deposit fiat on their online account. Profits may be withdrawn from the online account.
Deposits and withdrawals are regulated by this WD policy as well as the generally applicable terms and conditions.
You, the client, have to perform all the deposits from a source (e.G. Single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name. In order to certify that a SWIFT confirmation is authentic, it has to be sent to thecapitalstocks to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the fiat via bank/wire transfer. If you did not login and traded from your account within three (3) months, your account will be subject to a deduction of 10 % each month.
According to generally acceptable rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds. Withdrawals from the account may only be made in the same currency(fiat only) in which the respective deposit was made.
In addition, when you deposit or withdraw money for trading purposes , you should be aware that additional fees and restrictions may apply. Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount. The fees schedule is available on thecapitalstocks.
Without derogating of the foregoing, thecapitalstocks may execute withdrawals to a different facility than the one used for the deposit, subject to anti money-laundering regulations.
Furthermore, when it comes to withdrawals, client may be required to present additional information and documents.
NON-DEPOSITED FUNDS
Funds appearing on clients’ account may include agreed or voluntary bonuses and incentives, or any other sums not directly deposited by the client or gained from trading on account of actually deposited funds (“non-deposited funds“). Please note unless otherwise explicitly agreed, non- deposited funds are not available for withdrawal. Further, due to technical limitations, non-deposited funds may be assigned to client’s account in certain occasions (for example, for the technical purpose of allowing the closing of positions or an indebted account).Without derogating from the abovementioned, bonuses
issued to client by thecapitalstocks may only be withdrawn subject to execution of a minimum trading volume of 30 times the deposit amount plus the bonus issued (“minimum trading volume“).
SUBMITTING A WITHDRAWAL REQUEST
In order to process your withdrawal request, you must:
print the [withdrawal.Pdf] form. Client will log in to his account through the website, click on withdrawal, fill up the information and fill up the withdrawal form. Sign the printed form.
Send the form to us via e-mail as a scanned image (JPG, GIF, PNG, non-password protected PDF) to.
All compliance documentation must have been received and approved by thecapitalstocks’s compliance officer in order to proceed with the withdrawal.
Beneficiary name must match the name on the trading account. Requests to transfer funds to third party will not be processed.
Important: account holder is required to monitor account regularly, and ensure that available margin exists in the account prior to submitting this request, as such withdrawal may have an impact on existing open positions or trading strategy used.
TYPICAL WITHDRAWAL PROCESSING TIME
The time it takes for the money(fiat) to reach your credit card or bank account that has been used to deposit funds may vary (usually up to five business days). Note that it might take longer for withdrawals to bank accounts due to the additional security procedures in force. The request will generally be processed by thecapitalstocks within 2-5 business days of receipt. In order to avoid any delays please review your information carefully before submitting your request. Thecapitalstocks assumes no responsibility for errors or inaccuracies made by the account holder.
Corresponding withdrawals will take 3 to 5 business days to process. Thecapitalstocks cannot monitor and is not responsible in any way for the client’s credit card company or bank’s internal procedures. Client must follow up with the credit card or respective bank independently.
Funds are released to your credit account once your credit card merchant has debited the funds from our account. This process may take up to 5 business days or more to reflect on your credit card account balance. If you do not have online access to your credit card, it should appear on the next billing statement(s) depending on your card’s billing cycle. Please note clearly that we are not committed to any time frame and that any additional charges imposed by third parties shall be deducted from the deposit or the withdrawal, as applicable.
Additional charges: if the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees charged by the intermediary bank. These charges are usually placed for transmitting the wire for your bank. Thecapitalstocks is not involved with and nor has any control over these additional fees. Please check with your financial institution for more information.
CREDIT/DEBIT CARDS
For credit card deposits, when you choose an account in a different currency than USD (united states dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back.
If you have used a credit card to deposit money, performed online trading and decide to cash in on your winnings, the same credit card must be used. Amount of withdrawal per credit card is only allowable to an equal amount of money deposited per credit card or less.
Greater amounts must be wire-transferred to a bank account.
CURRENCY
Your account may comprise of different currencies. These will be subject to the following conditions:
we may accept payments into the account in different currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency; the account is maintained in US dollars, euro or GB pounds (“base currencies”) and any other currency will be converted at the exchange rate existing at the point of conversion (“exchange rate”); if the client send funds in another currency than his account’s currency, we will apply an exchange rate to our discretion.
We will generally settle trades or perform any required setoffs and deductions in the relevant currency where the account comprises such currency ledger, save that where such currency balance is insufficient, we may settle trades in any currency using the exchange rate available at https://www.Ecb.Europa.Eu/home/html/index.En.Html
ADDITIONAL CONDITIONS
Please note this policy cannot be exhaustive, and additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering. Please note any and all usage of the site and services is subject to the terms and conditions, as may be amended from time to time by thecapitalstocks, at its sole discretion.
For queries concerning policy matters, please contact us anytime.
Deposit/withdrawal


Deposit and withdrawal policy
DEPOSIT AND WITHDRAWAL POLICY (WD POLICY)
Trading in any investment opportunity that may generate profit requires thecapitalstocks’s customers to deposit fiat on their online account. Profits may be withdrawn from the online account.
Deposits and withdrawals are regulated by this WD policy as well as the generally applicable terms and conditions.
You, the client, have to perform all the deposits from a source (e.G. Single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name. In order to certify that a SWIFT confirmation is authentic, it has to be sent to thecapitalstocks to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the fiat via bank/wire transfer. If you did not login and traded from your account within three (3) months, your account will be subject to a deduction of 10 % each month.
According to generally acceptable rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds. Withdrawals from the account may only be made in the same currency(fiat only) in which the respective deposit was made.
In addition, when you deposit or withdraw money for trading purposes , you should be aware that additional fees and restrictions may apply. Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount. The fees schedule is available on thecapitalstocks.
Without derogating of the foregoing, thecapitalstocks may execute withdrawals to a different facility than the one used for the deposit, subject to anti money-laundering regulations.
Furthermore, when it comes to withdrawals, client may be required to present additional information and documents.
NON-DEPOSITED FUNDS
Funds appearing on clients’ account may include agreed or voluntary bonuses and incentives, or any other sums not directly deposited by the client or gained from trading on account of actually deposited funds (“non-deposited funds“). Please note unless otherwise explicitly agreed, non- deposited funds are not available for withdrawal. Further, due to technical limitations, non-deposited funds may be assigned to client’s account in certain occasions (for example, for the technical purpose of allowing the closing of positions or an indebted account).Without derogating from the abovementioned, bonuses
issued to client by thecapitalstocks may only be withdrawn subject to execution of a minimum trading volume of 30 times the deposit amount plus the bonus issued (“minimum trading volume“).
SUBMITTING A WITHDRAWAL REQUEST
In order to process your withdrawal request, you must:
print the [withdrawal.Pdf] form. Client will log in to his account through the website, click on withdrawal, fill up the information and fill up the withdrawal form. Sign the printed form.
Send the form to us via e-mail as a scanned image (JPG, GIF, PNG, non-password protected PDF) to.
All compliance documentation must have been received and approved by thecapitalstocks’s compliance officer in order to proceed with the withdrawal.
Beneficiary name must match the name on the trading account. Requests to transfer funds to third party will not be processed.
Important: account holder is required to monitor account regularly, and ensure that available margin exists in the account prior to submitting this request, as such withdrawal may have an impact on existing open positions or trading strategy used.
TYPICAL WITHDRAWAL PROCESSING TIME
The time it takes for the money(fiat) to reach your credit card or bank account that has been used to deposit funds may vary (usually up to five business days). Note that it might take longer for withdrawals to bank accounts due to the additional security procedures in force. The request will generally be processed by thecapitalstocks within 2-5 business days of receipt. In order to avoid any delays please review your information carefully before submitting your request. Thecapitalstocks assumes no responsibility for errors or inaccuracies made by the account holder.
Corresponding withdrawals will take 3 to 5 business days to process. Thecapitalstocks cannot monitor and is not responsible in any way for the client’s credit card company or bank’s internal procedures. Client must follow up with the credit card or respective bank independently.
Funds are released to your credit account once your credit card merchant has debited the funds from our account. This process may take up to 5 business days or more to reflect on your credit card account balance. If you do not have online access to your credit card, it should appear on the next billing statement(s) depending on your card’s billing cycle. Please note clearly that we are not committed to any time frame and that any additional charges imposed by third parties shall be deducted from the deposit or the withdrawal, as applicable.
Additional charges: if the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees charged by the intermediary bank. These charges are usually placed for transmitting the wire for your bank. Thecapitalstocks is not involved with and nor has any control over these additional fees. Please check with your financial institution for more information.
CREDIT/DEBIT CARDS
For credit card deposits, when you choose an account in a different currency than USD (united states dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back.
If you have used a credit card to deposit money, performed online trading and decide to cash in on your winnings, the same credit card must be used. Amount of withdrawal per credit card is only allowable to an equal amount of money deposited per credit card or less.
Greater amounts must be wire-transferred to a bank account.
CURRENCY
Your account may comprise of different currencies. These will be subject to the following conditions:
we may accept payments into the account in different currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency; the account is maintained in US dollars, euro or GB pounds (“base currencies”) and any other currency will be converted at the exchange rate existing at the point of conversion (“exchange rate”); if the client send funds in another currency than his account’s currency, we will apply an exchange rate to our discretion.
We will generally settle trades or perform any required setoffs and deductions in the relevant currency where the account comprises such currency ledger, save that where such currency balance is insufficient, we may settle trades in any currency using the exchange rate available at https://www.Ecb.Europa.Eu/home/html/index.En.Html
ADDITIONAL CONDITIONS
Please note this policy cannot be exhaustive, and additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering. Please note any and all usage of the site and services is subject to the terms and conditions, as may be amended from time to time by thecapitalstocks, at its sole discretion.
For queries concerning policy matters, please contact us anytime.
ABC group limited deposit & withdrawal
Categories of the section:
DEPOSITS AND WITHDRAWALS POLICY
ABC group limited. February 2016
Bank wire transfers:
When depositing by a bank transfer, you are required to use only a bank account, which is in your name which should match the name of the trading account exactly. An authentic SWIFT confirmation or transfer confirmation, showing the origin of the funds, must be sent to abcfx.Pro if requested. Failure to submit such SWIFT/confirmation may result in the return of the deposited amount, hence preventing the deposit of such pending amounts to your abcfx.Pro account. Any withdrawal of funds, from your abcfx.Pro account to a bank account, can only be refunded to the same bank account that the funds were originally received from or another bank account in which is also in your name in case the bank account used for the deposit is no longer in operation at the time of withdrawal. Please note that the total processing time for withdrawals to a bank account depends substantially on the currency of the account, as well as location and internal policies & procedures of the recipientвђ™s financial institution. Please expect the funds to be credited to your bank account within 2 to 10 business days, depending on the above.
Credit/ debit cards:
Credit/ debit card deposits may be performed, according to the credit/ debit card companies' regulations and when a withdrawal is performed returned to the same card from which the funds were deposited.
Abcfx.Pro is not able to process withdrawals to a card number from which you didnвђ™t deposit before. A withdrawal to a bank account when initial deposits have been performed by credit/debit cards may be executed at abcfx.Proвђ™s discretion. As soon as all previous deposits by card have been withdrawn back to the card used for the deposit, transfer to a bank account may be offered for withdrawal of profits. Funds should be credited to your account within 3-7 working days (depending on your card provider).
Abcfx.Pro reserves the right to ask you to upload a scanned color copy or photos of both the front and back pages of your card. It is advised that you only leave the 1st and last 4 digits of your card number visible in the image, and cover the CVV number from the back of your credit card. Please note that for cards that donвђ™t show cardholder name, abcfx.Pro may require from a client documental proof of card ownership, such as a confirmation letter or statement by the cardвђ™s issuer.
The company takes extreme precautions when dealing with security alerts for credit card payments in order to protect our and our clients' financial integrity. For this reason, although we strive to credit our clients' credit/debit card deposits as soon as possible, we do not undertake nor promise to be able to ensure such crediting immediately after the depositing, as in some cases additional verification of payments is likely to be required.
Commissions may apply based on some service providers charged by your bank. For current information please refer to your bank.
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How to deposit and withdraw funds
Your gateway to trading
You’ve done your homework, traded on our demo platform and you are now ready to enter the markets. This is where you start – by funding your account. Easymarkets doesn’t charge any fees when you fund or withdraw from your account. We offer you multiple ways to deposit and withdraw funds including bank transfer, credit, debit, online cards and a selection of ewallets.
Fund your account and enter the exciting world of financial markets
Although the amount of choices available to you can be overwhelming, the table below will help you choose the best method for you. Find out how long it takes to process a deposit and withdrawal transaction which can be a consideration depending on what type of trading you intend on performing.
Method | countries | deposits processing time* | fee |
---|---|---|---|
credit/debit cards | |||
all countries excluding china | instant | FREE | |
all countries | instant | FREE | |
all countries | instant | FREE | |
all countries excluding APAC | instant | FREE | |
europe only | instant | FREE | |
![]() | all countries excluding EU and australia | instant | FREE |
online banking | |||
germany, austria, belgium, netherlands, united kingdom only | up to 24 hours | FREE | |
germany only | 2 hours | FREE | |
netherlands only | instant | FREE | |
as per EU countries specified by ingenico - processor may add/remove countries at their discretion | 3 - 5 working days | FREE | |
malaysia only | up to 24 hours | FREE | |
APAC only | 1 working day | FREE | |
ewallet | |||
view list of non-serviced countries | instant | FREE | |
view list of non-serviced countries | instant | FREE | |
indonesia only | 1 working day | FREE | |
egypt only | 1 working day once payment is made to local exchanger | FREE | |
all countries excluding europe and APAC | 1 working day | FREE | |
all countries excluding europe and APAC | 1 working day | FREE | |
bank wire transfer | |||
learn more about bank wire transfers. | |||
China only | |||
china only | 1 - 2 working days | FREE | |
![]() | china only | 1 working day | FREE |
* processing time is based on given third party payment provider estimations and easymarkets is not liable for changes to these estimations.
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Deposit & withdrawal faqs
Know your client (KYC)
KYC stands for ‘know your client’, which is a process that financial services companies must engage in to combat against money laundering and fraud. As a licensed and regulated company, we are required to follow many regulations and we must know a little bit about who our clients are. This is why we ask to collect certain documents from you and to speak to you on the phone. Read more
What documents do you require?
In order to make a withdrawal we require a proof of identity (such as passport or ID card) and proof of address (such as utility bill or bank statement). Please note that the proof of address cannot be older than 6 months and must show your full name and residential address. Other documents, such as credit card statement may be required depending on your account activity. If these are required, we will contact you.
How long does it take for my withdrawal to reach me?
We process all your withdrawal requests within one business day (24hours). However, depending on the final destination of your funds and your bank's processing times, it may take 3-10 business days before the funds reach your account.
Why is my withdrawal still in process?
Withdrawals are processed by our back office team within one business day (24 hours). If a business day has passed and your withdrawal is still in process, please contact us for further assistance.
What is the minimum withdrawal amount?
For withdrawals to credit/debit cards and ewallets there is no minimum withdrawal amount. For withdrawals to bank accounts, a minimum amount of USD 50 is required.
Why can’t I withdraw?
If you are unable to make a withdrawal please check to ensure that you have provided all the necessary documentation. Before you can withdraw, we require a proof of address and proof of identity. If you have supplied us with this documentation and still cannot withdraw, please contact us for further assistance.
Where do you send my funds?
All withdrawals are sent back to your original deposit method. For example, if you deposited by credit card and make a withdrawal, the funds will be sent back to the same card. All withdrawals that are over the total deposit amounts will be sent via alternative method. For example, if you deposited $200 by visa, trade and make a profit of $350, your total account balance will be $550. If you decide to withdraw this entire amount, $200 will be sent back to your visa card and the remaining $350 will be sent via alternative method.
How do I withdraw?
Log into your account and go to my easymarkets funds management. If you have deposited via credit or debit card, your funds will be returned to the same card.
Why am I unable to make a deposit?
If you are unable to make a deposit, it is advisable to check with your bank and ensure that there is no restriction on your card for online payments.
What payment methods do you accept?
Depositing into your account is fast and easy. You can add funds into your account by using your credit or debit card, ewallet or via bank transfer. See table for all payment methods available.
How do I deposit?
If you already have an account and are logged in, you may deposit at the top of your screen in my easymarkets. If you do not have a registered account, start now to create one and deposit to start trading.
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So, let's see, what we have: deposit/withdrawal deposit and withdrawal policy DEPOSIT AND WITHDRAWAL POLICY (WD POLICY) trading in any investment opportunity that may generate profit requires at deposit/withdrawal
Contents
- Top forex bonus list
- Deposit/withdrawal
- Deposit and withdrawal policy
- DEPOSIT AND WITHDRAWAL POLICY (WD POLICY)
- NON-DEPOSITED FUNDS
- SUBMITTING A WITHDRAWAL REQUEST
- TYPICAL WITHDRAWAL PROCESSING TIME
- CREDIT/DEBIT CARDS
- CURRENCY
- ADDITIONAL CONDITIONS
- Deposit/withdrawal
- Deposit and withdrawal policy
- DEPOSIT AND WITHDRAWAL POLICY (WD POLICY)
- NON-DEPOSITED FUNDS
- SUBMITTING A WITHDRAWAL REQUEST
- TYPICAL WITHDRAWAL PROCESSING TIME
- CREDIT/DEBIT CARDS
- CURRENCY
- ADDITIONAL CONDITIONS
- ABC group limited deposit & withdrawal
- Need help to start trading?
- The FXTM loyalty program
- Refer a friend to FXTM
- Wide range of trading instruments
- Unparalleled trading conditions
- Globally licensed & regulated
- Protection of funds
- Committed to forex education
- Regular contests & promotions
- Learn
- Trade
- Invest
- FXTM invest
- In-depth daily market analysis
- Learn how to trade
- Webinars
- Seminars
- Live fx & spot metal quotes
- FXTM invest
- How to deposit and withdraw funds
- Your gateway to trading
- Fund your account and enter the exciting world of financial markets
- Payment processing
- Deposit & withdrawal faqs
- Know your client (KYC)
- What documents do you require?
- How long does it take for my withdrawal to reach me?
- Why is my withdrawal still in process?
- What is the minimum withdrawal amount?
- Why can’t I withdraw?
- Where do you send my funds?
- How do I withdraw?
- Why am I unable to make a deposit?
- What payment methods do you accept?
- How do I deposit?
- Innovating since 2001
- Regulation and security
- Trade on mobile
- Fund your account and enter the exciting world of financial markets
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